wwigo
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What does the new version have additionally ?
Support for WiFi connection to use wwigo
Various bug fixes for bluetooth stacks related 'Wwigo filter initialization" error -
What is the duration of trial period ?
The trial software allows for a total 1 hour of wwigo usage.
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Where are the Symbian 2nd Edition Devices such as Nokia 6600 in the device selection page ?
Support for the 2nd edition device is discontinued
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Which are the bluetooth stacks supported ?
All major bluetooth stacks such as Microsoft, Toshiba, WidComm & IVT Bluesoleil are supported
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Where is the PC application
If you are having a wwigo mobile application and looking for the PC application then click here
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How do I upgrade WWIGO?
Download and Install the latest trial version of WWIGO on both PC and mobile. If you have activated WWIGO previously, it will be intact.
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What is the difference of CMobi and wwigo ?
CMobi allows to share and record actions on your mobile screen wherease wwigo allows you to use as wireless webcam.
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wwigo works normally on my PC but when I use it in Skype, it only shows 'wwigo Not Connected' screen.
Kindly make you sure that you are using wwigo in only one application. If you are using wwigo in your skype then do not launch it in any other app such as the wwigo PC app, movie maker etc
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how to install mobile file seperately, it did not install along with the PC application setup.
First of all make sure that you have downloaded the correct version of application based on the mobile phone/platform type. Open your 'Run' window and open the folder 'C:\Program Files\Motvik\wwigo'( Assuming that you have installed the application in C:\Program Files, if you have installed the application in any other drive then substitute the path for that here. Look for the file name wwigoMobileApp.sisx , right click on the file and then choose 'to Bluetooth' and send it to your phone. After the complete file transfer to the phone, install the application in the mobile.
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I get the error "Bluetooth: HCI Error 6016 on my mobile" or "Bluetooth: L2CAP error 6312 on my mobile"
This error occurs when the bluetooth connection times out at the mobile application end when trying to connect to PC application. In some cases the bluetooth driver software at the PC end awaits authentication and have not generally synced with mobile over bluetooth to allow any transfer. Look for highlighting of the Bluetooth icon, click on it to complete the authentication.
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Are other platforms supported such Motorola and Sony Ericsson?
Motorola & Sony Ericsson phones are not supported
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I cannot install wwigo as I am unable to uninstall older version of wwigo.
Download a tool called "Process Explorer" at the following link: http://technet.microsoft.com/hi-in/sysinternals/bb896653(en-us).aspx
And follow the steps below:
1. Restart your PC and don't start any browser etc..
2. Launch ProcessExplorer application
3. And search for MobileCamera.ax in the Process Explorer
4. Check out the applications that are using wwigo
5. Kill the applications or processes using wwigo.Now uninstall the old version and install the new version
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I can't install wwigo inside my Windows XP machine
This version requires additional MS VS2008 SP1 package here. Download it install to resolve the issue
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I got "WWIGO Filter Initialization Failed" error ?
To rectify such error, the following checks are useful
Make sure your bluetooth is enabled and activated.
Ensure that only one application is using wwigo at a given point in time. Do not use skype/msn or any other IM at the same time as the wwigo PC app.
If you still get the error, send us error logs generated in c:Motvikwwigo or c:MotvikTechCMobi to our support id.
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What are the payment modes available ?
You have the choice of paying via Indian Payment Gateway( to pay in Indian Rs) or through paypal(pay in US$). If you choose to use Indian Payment Gateway( ccAvenue) you could use your internet bank account, credit card or cash card to make the payment.
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I need refund
We are sorry that we cannot make any refund of payment done, please use the trial downoad of the software and ensure it works for you before purchasing
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I donated previously to wwigo , why should I pay now ?
As a token of appreciation we have mailed to all our donors (who donated before the release of our wwigo v1.4) a single use discount coupon that enables to get the new version absolutely free.
Just in case you are donor and have not received it then please write to us at support [at] motvik [dot] com with your donation transaction id from paypal, we will provide you your discount coupon.